We strive to offer a world-class product and customer service. All our products are designed and printed to the highest standards. We adhere to a strict quality check and all the orders are carefully packed to avoid any damages in transit.
For any unforeseen reasons, if you are not completely satisfied with your purchase you may return it back to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To refund or exchange and to return any defective or damaged products, please email customer service at firstname.lastname@example.org explaining the reason for return and provide enough evidence for us to review the situation. Once the return is authorised, place the item securely in its original packaging, and mail your return to the following address:Print Global
Order Number #
Llandough, Vale of Glamorgan CF64 2PS
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
The following items cannot be returned, exchanged or refunded:
- Any products and services (designing) that are personalised, and customised to your specifications.
With an exclusion:
If the product has incorrect information printed on it i.e different from your approved proof or if there is a manufacturing error